Frequently Asked Questions

If you have any questions at all we would love to help! Please read our FAQs to see if you can find your answer there or send us a message and we will get back to you asap.

What are the shipping charges?

We offer flat rate shippingin Australia and other shipping options for North America, New Zealand and South Africa..

How long will delivery take?

Standard delivery time is 2-5 working days once items are in stock. Allow 2-4 weeks for orders with customisation.

What countries do you ship to?

We currently ship to Australia, New Zealand, South Africa, Canada and the USA.

Which payment methods are accepted?

We accept credit cards on our website as well as Paypal . We also accept direct deposits into our bank account.

What exactly happens after ordering?

Once received your order starts out with a processing status where we verify all of the details. We then package your item for delivery or arrange customisation where required. Your order is dispatched as soon as possible, we know how important it is for you to receive your items on time. Once shipped you will receive a tracking number for delivery.

Do I receive an invoice for my order?

Yes immediately after ordering you will receive this in an email along with your order details.

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Email: admin@weddingcaketoppers.net.au

contact details for wedding cake toppers